||0 of 0 people found the following review helpful.| Well researched, easy to read|By Bob Grinsell|This book offers a great overview of Lean concepts and how they apply to IT. Despite the technical nature of the topic, the authors' writing style makes for easy reading, while still conveying all the key information. It is a useful guide for bringing together Lean thinking and IT processes.|About the Author||Howard Williams is an IT Service Management Consultant in Microsoft’s Consulting Services organization, with several years of experience designing and implementing ITSM solutions for a diverse customer population. He is
Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application within this domain, allowing you to quickly gain insight into IT processes and Lean principles.
The text reviews IT Service Management, with refere...
[PDF.pn85] Making IT Lean: Applying Lean Practices to the Work of IT Rating: 3.56 (759 Votes)
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You can specify the type of files you want, for your gadget.Making IT Lean: Applying Lean Practices to the Work of IT | Howard Williams, Rebecca Duray. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.
