(Ebook free) Veränderungen der „Kundenorientierung“ in den Kommunalverwaltungen durch das Neue Steuerungsmodell (German Edition)






 | #4482363 in eBooks |  2012-03-20 |  2012-03-20 | File Name: B00C7TB4MK

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Studienarbeit aus dem Jahr 2009 im Fachbereich Organisation und Verwaltung, Note: 2,0, Universität Potsdam (Wirtschafts- und Sozialwissenschaftliche Fakultät), Veranstaltung: Verwaltung und Public Policy, Sprache: Deutsch, Abstract: Die Kommunalverwaltung zu Beginn der 1990er Jahre wurde als stark bürokratisch und wenig bürgerorientiert empfunden.
Im Zuge des Neuen Steuerungsmodells (NSM) wurde vor allem Wert auf eine verstärkte Orientieru...


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