|||This book is a comprehensive, thoroughly researched, and engaging account of tipping in the United States. Beutifully written and clearly organized, Seltzer and Ochs give us highly interesting stories of the practice from the diverse perspectives of those who
Gratuity is based on interviews with 425 people in more than 50 occupational categories. The respondents from across the U.S. reflect the diversity of the population but have one thing in common: they earn tips. A tip is a price set almost entirely by a customer, less connected to demand than to social code. In the U.S., tipping remains one of our most controversial, confusing, and highly variable norms. In their own words, respondents present their perspectives regardi...
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You easily download any file type for your device.Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees | Richard Seltzer, Holona LeAnne Ochs. I really enjoyed this book and have already told so many people about it!
