||0 of 1 people found the following review helpful.| out of date information|By AliceInWonderland|This book was published in 1992 and I feel it does not contain necessary insights into workplace issues that are relevant today.|About the Author|The Program on Negotiations, Harvard.
Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed `behind the scenes' in such forms as avoidance, toleration, gossip and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handle...
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You can specify the type of files you want, for your device.Hidden Conflict In Organizations: Uncovering Behind-the-Scenes Disputes (SAGE Focus Editions) | From SAGE Publications, Inc. Just read it with an open mind because none of us really know.
