In the 1970s, Xerox pioneered the involvement of social science researchers in technology design and in developing better ways of working. The Xerox legacy is a hybrid methodology that combines an ethnographic interest in direct observation in settings of interest with an ethnomethodological concern to make the study of interactional work an empirical, investigatory matter. This edited volume is an overview of Xerox's social science tradition. It uses detailed case stud...
[PDF.pj13] Making Work Visible (Learning in Doing: Social, Cognitive and Computational Perspectives) Rating: 3.88 (733 Votes)
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