||About the Author||JOSEPH A. OLMSTEAD is Vice President, Product Development, The Vanguard Research Group, West Columbia, S.C. Previously he was with the Human Resources Research Office of the George Washington University (now The Human Resources Research Organi
Olmstead writes from an open systems perspective—a viewpoint of organizations that adapt quickly to turbulent, uncertain business environments—offering an integrated, understandable, and highly practical way to analyze, assess, and improve organization performance. He demonstrates how organizations actually function, and shows how they can identify and overcome obstacles by creating organizational competence-the critical elements that give organizations t...
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