|||` from previous edition Reengineering Health Care is an important addition to the theory and practice of health policy and management. This book is a must read for students and teachers but a jargon free summary would ensure that it reaches the wide audience
Through the use of a real case study within a major NHS hospital, this book attempts to address the idea of Process Transformation in the field of health care. The authors explore three interlined themes: the models and nature or organizational change; the implementation of Business Process Reengineering or BPR and the management of contemporary public sector organizations. Process Transformation: A Case of Reengineering in Health Care, reveals the major challe...
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